24digital ("we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use and protect your personal information, in line with the Protection of Personal Information Act, 2013 (POPIA).
Who we are
24digital is a digital agency based in George and Cape Town, Western Cape. For any privacy questions, contact us at info@24digital.co.za or 082 866 8594.
Information we collect
- Information you give us: when you contact us by WhatsApp, email, phone or an enquiry form, we may collect your name, email address, phone number and details about your business.
- Information collected automatically: when you visit our website we may collect standard technical information such as your IP address, browser type and the pages you view, through cookies and similar technologies (see our Cookie Policy).
How we use your information
We use your information to respond to your enquiries, provide and manage our services, improve our website, and send you information you have requested. We do not sell your personal information.
Who we share it with
We use trusted third-party service providers to run our business — for example our hosting provider, and analytics or advertising platforms such as Google and Meta. These providers process information on our behalf and are required to protect it. We may also disclose information if required by law.
How we protect your information
We take reasonable technical and organisational measures to keep your information secure. No method of transmission over the internet is completely secure, but we work to protect your data.
How long we keep it
We keep personal information only as long as necessary for the purposes described here, or as required by law.
Your rights under POPIA
You have the right to access the personal information we hold about you, ask us to correct or delete it, and object to its processing. To exercise these rights, contact info@24digital.co.za.
Information Officer
Our Information Officer is Nick Botha, contactable at info@24digital.co.za.
Changes to this policy
We may update this policy from time to time. The latest version will always be on this page.